We like to think that you and your furniture will enjoy a harmonious friendship with one another, and that since your chair supports and takes care of you that you will take the time to care for it too. Using our informative product care and maintenance advice provided, taking care of your furniture has never been easier. Simply follow the instructions provided, and we will take care of the rest.
We recommend cleaning your furniture twice a year with a gentle fabric cleaner and applying a protector. You should also brush, dust or vacuum your furniture once a week to reduce wear, to help keep your furniture in the best possible condition.
To protect your furniture from color changes, avoid excessive exposure to sunlight, or extreme warm/cold temperature conditions. As with any piece of furniture, you may notice a loose thread at times- simply remove carefully using scissors and tuck the exposed end back into the fabric. Fabric cover pilling can also occur occasionally and should not be considered as a fault.
Fiber pills can be removed using a battery-operated pilling tool. You must take care to prevent sharp objects such as rings, buckles and pets claws from coming into contact with your furniture which could cause surface damage. Rotate reversible cushions regularly to allow even wear distribution across both sides of the cushion, and allow shape-hold maintenance.
Directions to tackle stains and dirt
Stains- You fear them.
They threaten the beautiful appearance of your furniture, and the chore that is removing them makes you feel exhausted. With your IMG product, we provide you with all you need to know to tackle dirt and stains, making the cleaning process less of a chore. Never again fear stains or dirt with our practical, handy tips to guide you through.
We always recommend addressing all stains and dirt immediately, using a special spot cleaner or fabric cleaner in order to remove marks which could visually impact your furniture. Our handy tips below will help you to approach stain removal easily and efficiently, and restore your IMG furniture to its former look of perfection:
- Control- To reduce the stain, you should carefully work outwards from the edge of the stain towards the center, as this will help you to avoid spreading the stain further.
- Prepare- Prepare to remove stains by first removing most surface dirt using a knife or a spoon, and blot immediately with a clean white cloth. Remember to avoid rubbing the micro fibers, especially when they are wet. For wet stains, absorb as much of the liquid as possible using paper towels or a soft cloth before starting the cleaning process- this will make your job much easier.
- Complete The Clean- Brush with a soft brush when the fabric is dry. Water-soluble stains can be removed by applying a lukewarm, water-soaked, non-abrasive cloth with a very mild soap. If using a solvent, never apply directly to the stained part, but on a clean cloth. After applying the stain remover, remove with a clean, dry cloth, and brush gently in the opposite direction to pile lay. Leave to dry and do not lean or sit on the damp part. When dry, use a vacuum cleaner with the soft brush to restore pile.
IMPORTANT: If spills or stains are excessive, we advise contacting your retailer or professional upholstery cleaner, who will be able to provide specialist advice. If you choose to use a specialized fabric cleaner, it is essential to pre-test any of these cleaning methods on an inconspicuous area to ensure that any cleaning agents or upholstery dyes are compatible for using on your furniture.
For further guidance, please refer to the product care guide you received with your purchase. As always, if you are experiencing any difficulties or have any queries, please feel free to contact us, where a member of our team will be ready to support you.